Cookie policy

This website cyberpathways.mylearnworlds.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. INTRODUCTION

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (with your permission) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

2. WHY DO WE USE COOKIES

Cookies are widely used to make websites work more effectively. They also used to help us understand your preferences based on previous or current site activity, which enables us to provide you more relevant content. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf in accordance with our Privacy Policy.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies altogether. You can do this through your browser settings. We have provided some basic instructions below, but since each browser is a little different, look at your browser’s ‘help menu’ to learn the correct way to modify your cookies.

3. COOKIE TYPES?

Cookies are widely used to make websites work more effectively. They also used to help us understand your preferences based on previous or current site activity, which enables us to provide you more relevant content. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf in accordance with our Privacy Policy.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies altogether. You can do this through your browser settings. We have provided some basic instructions below, but since each browser is a little different, look at your browser’s ‘help menu’ to learn the correct way to modify your cookies.
Our websites ( www.cyberpathways.mylearnworlds.com) may use the following types of cookies:

SYSTEM COOKIES
System Cookies are temporary cookies and exist only for the lifetime of the current browser session. The Session Cookie will exist from the point at which the first tag is received from our website until you close all browser windows for the browser in question or the browser session has not received a data collection tag for more than 30 minutes.

PERSISTENT COOKIES
Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device after you close your browser or restart your computer. These cookies are used by us to analyse user behaviour to establish visit patters with the intention of improving website functionality for you and others who visit our website. These cookies allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising. These cookies have an expiry of 90 days.

THIRD PARTY COOKIES
Some functions in our website may rely on third party suppliers. The content provided by these third parties may contain third party cookies. For more information and cookie expiry periods, please refer to the privacy policies of the third parties for information on their use of cookies.

4. ANALYTICS

Google Analytics is a web analytics service that collects, tracks and examines the use of this Website to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualise and personalise the advertisements of its own advertising network. These cookies have an expiry of 24 months. Google’s privacy policy can be found here.

Facebook Ads conversion tracking is an analytics service provided by Meta that connects data from their advertising network with actions performed on this website. These cookies expire after 3 months and 1 week. Their privacy policy can be found here.

Google AdWords conversion tracking is an analytics service provided by Google that connects data from their advertising network with actions performed on this website. These cookies expire after 13 months. Their privacy policy can be found here.

LinkedIn conversion tracking is an analytics services provided by LinkedIn that connects data from their network with actions performed in the website. These cookies expire after 12 months. Their privacy policy can be found here.

We use both Facebook and Google’s tracking services to measure the effectiveness of our paid digital advertising to ensure we are delivering the best outcomes from our marketing budgets. These services also help us deliver the most engaging and relevant advertising content to you, which we hope means you have the best possible interaction with our website and our services.


5. OPT-OUT INFORMATION

To disable cookies your website browser settings needs to be set to reject cookies; this depends on the browser being used. Please be aware that if you disable your cookies, your experience using this website will be restricted.

FOR MICROSOFT INTERNET EXPLORER:

(c)      Choose the menu “tools” then “Internet Options”

(d)      Click on the “privacy” tab

(e)      Select the setting the appropriate setting

FOR MOZILLA FIREFOX:

(f)       Choose the menu “tools” then “Options”

(g)      Click on the icon “privacy”

(h)      Find the menu “cookie” and select the relevant options

(i)       For further assistance please refer to help pages within your browser.

Please contact us if you have any further questions about website functionality.

Name of Cookie Provider Purpose Expires
hblid cyberpathways.mylearnworlds.com a visitor identifier that we use only on your site to remember this visitor between visits 2 years
wcsid cyberpathways.mylearnworlds.com a session identifier that we use only on your site to keep track of a single chat session When you close your browser
olfsk cyberpathways.mylearnworlds.com storage identifier that we use to maintain chat state across pages (e.g. message history) 2 years
_okbk cyberpathways.mylearnworlds.com extra state information (e.g. chat box being open/closed) When you close your browser
_ok cyberpathways.mylearnworlds.com most recent Olark site ID (security measure) When you close your browser
_oklv cyberpathways.mylearnworlds.com the Olark loader version (for improved caching) When you close your browser
_okla cyberpathways.mylearnworlds.com used for caching purposes (loaded from CDN vs. loaded from our infrastructure) When you close your browser
_okgid cyberpathways.mylearnworlds.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okac cyberpathways.mylearnworlds.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
TawkTo
Name of Cookie Provider Purpose Expires
TawkConnectionTime cyberpathways.mylearnworlds.com previous registration time stamp When you close your browser
Tawk_ cyberpathways.mylearnworlds.com socket connection url When you close your browser
__tawkuuid cyberpathways.mylearnworlds.com domain restriction values 6 months
__cfduid tawk.to Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
Freshchat
Name of Cookie Provider Purpose Expires
pubsub_cookie cyberpathways.mylearnworlds.com This cookie is used for the freshchat service When you close your browser
hop- cyberpathways.mylearnworlds.com This cookie is used for the freshchat service When you close your browser
cyberpathways.mylearnworlds.com This cookie is used for the freshchat service When you close your browser
_ cyberpathways.mylearnworlds.com This cookie is used for the freshchat service 1 year
pnctest cyberpathways.mylearnworlds.com This cookie is used for the freshchat service 1 year
Zendesk Web Widget
Name of Cookie Provider Purpose Expires
ZD-referrerPolicy cyberpathways.mylearnworlds.com Stores referrer tags Forever
ZD-zE_oauth cyberpathways.mylearnworlds.com Stores the authentication token once the user has been authenticated. 2 hours
ZD-currentTime cyberpathways.mylearnworlds.com Sets the time when page loads. Forever
ZD-settings cyberpathways.mylearnworlds.com Stores a hash of settings so that we don't keep sending blips after the initial one Forever
ZD-suid cyberpathways.mylearnworlds.com Session id for pathfinder. 20 minutes
ZD-buid cyberpathways.mylearnworlds.com Collects Machine ID. Forever
Intercom
Name of Cookie Provider Purpose Expires
intercom-id- cyberpathways.mylearnworlds.com This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. 9 months
  • 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
  • 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
  • 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school)
Google Analytics
Name of Cookie Provider Purpose Expires
_ga cyberpathways.mylearnworlds.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat cyberpathways.mylearnworlds.com Google Analytics: Used by Google Analytics to throttle the request rate. When you close your browser
_gid cyberpathways.mylearnworlds.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. When you close your browser
collect cyberpathways.mylearnworlds.com Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. When you close your browser
Mixpanel
Name of Cookie Provider Purpose Expires
mp_#_mixpanel cyberpathways.mylearnworlds.com MixPanel: Cookie used by MixPanel for analytics purposes 1 year
Sumo me
Name of Cookie Provider Purpose Expires
__smToken cyberpathways.mylearnworlds.com The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. 1 year
__smSmartbarShown cyberpathways.mylearnworlds.com Is set when the Smartbar is shown 50 years
__smVID cyberpathways.mylearnworlds.com Used to display relevant advertising 1 month
__smSessionId cyberpathways.mylearnworlds.com Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products When you close your browser
  • 4.7 Targeting/Marketing cookies
    Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school)
Name of Cookie Provider Purpose Expires
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers 3 months
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers When you close your browser
Hubspot
Name of Cookie Provider Purpose Expires
__hstc cyberpathways.mylearnworlds.com The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 2 years
hubspotutk cyberpathways.mylearnworlds.com This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 10 years
__hssc cyberpathways.mylearnworlds.com This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 30 min
__hssrc cyberpathways.mylearnworlds.com Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. session
messagesUtk cyberpathways.mylearnworlds.com This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. session
Refersion
Name of Cookie Provider Purpose Expires
ci_session refersion.com Preserves users states across page requests. When you close your browser
refersion_csrf_code refersion.com Sets csrf token to prevent cross site request forgery. When you close your browser
__cfduid refersion.com Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
Google AdWords
Name of Cookie Provider Purpose Expires
ads/ga-audiences cyberpathways.mylearnworlds.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. When you close your browser
Fomo
Name of Cookie Provider Purpose Expires
Fomo.hstry-count-since-first-event- cyberpathways.mylearnworlds.com Used by Fomo for showing user notifications. Persistent
Fomo.hstry-first-timestamp- cyberpathways.mylearnworlds.com Used by Fomo for showing user notifications Persistent
Fomo.snv- cyberpathways.mylearnworlds.com Used by Fomo for showing user notifications Persistent

5. Consent and Control

(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
  • 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
  • 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  • 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
  • 5.3.1 Google Chrome
  • 5.3.2 Microsoft Internet Explorer
  • 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
  • 5.3.4 Safari (macOS)
  • 5.3.5 Safari (iOS)
  • 5.3.6 Mozilla Firefox
  • 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)

6. Changes to this Cookie Policy

  • 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
  • 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

  • 7.1 If you would like to know more about how We use Cookies, please contact Us at info@cyberpathways.com.au.
  • 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following: